Billing & Security

Payment Policy

Payment Accepted: Visa, Mastercard, Apple Pay, Google Pay, UnionPay | Currency: AED

1. Accepted Payment Methods

ALSUWAH DELIVERY SERVICES L.L.C provides multiple flexible and secure channels to settle courier fees:

Visa & Mastercard

Credit and debit cards issued worldwide with 3D Secure verification.

Apple Pay

Instant biometric 1-tap checkout on iOS, iPadOS, and Safari.

Google Pay

Quick payment via saved Google credentials and cards.

UnionPay

Full support for UnionPay credit and debit cards issued in China & internationally.

2. Settlement Currency: United Arab Emirates Dirhams (AED)

In accordance with the Department of Economy and Tourism (DET) and UAE financial regulations, all delivery charges, distance tariffs, and surcharges are processed in United Arab Emirates Dirhams (AED, د.إ). If you pay using a card issued outside the UAE, your card issuer will convert the charge at their prevailing foreign exchange rate.

3. Value Added Tax (VAT) & Tax Invoicing

ALSUWAH complies fully with UAE Federal Tax Authority (FTA) guidelines. All quoted consumer delivery prices are inclusive of standard 5% UAE VAT. Detailed tax invoices specifying the legal company name (ALSUWAH DELIVERY SERVICES L.L.C), commercial license number, and itemized VAT breakdown are generated automatically upon order confirmation.

4. Corporate Accounts & Direct Bank Transfers

Registered corporate partners and high-volume enterprise clients may establish credit terms with net-30 payment arrangements and direct UAE local bank transfers (WPS / IBAN). For corporate billing inquiries, please contact our accounts department at [email protected].

5. Payment Security & Fraud Protection

All transactions are encrypted with SHA-256 SSL encryption. We do not store credit card numbers, CVVs, or cardholder banking credentials on our infrastructure. Real-time fraud detection protocols are active to protect cardholders from unauthorized charges.